Lodsted
Help
For packers and shippers
From a cart of picked bins and a stack of packing slips to labeled boxes and a SCAN form for the driver.
The bench
Open the Pack station from the app menu; it opens its own tab. Connect the scale, check the printer profile in Manage printers, and keep the printed action barcode sheet within reach. The toolbar chip shows the live scale weight.
Packing one order
- Match bin to slip
Packing slips print in bin order. Take cart bin 12 and the slip whose header says bin 12. Check the lines: a line marked BACKORDERED is not in the bin on purpose; SHIPPED went out earlier. HAZMAT on the header means hazmat packaging rules apply.
- Box it
Put the slip in. Weigh the closed box on the scale.
- Scan the slip barcode
The shipment id (
12891-1) loads the address and lines. A green border on the address means it was verified with the carrier. - Box and options
Scan the box barcode (or pick a preset). Hazmat and adult signature as needed. Leave Ship date alone unless packing for tomorrow.
- Buy
Scan the PRINT barcode or click Buy label. The label prints; the screen clears for the next scan.
Full field-by-field detail: Pack station and labels.
Prompts you will see
| Prompt | Means | Do |
|---|---|---|
| Existing packages on this ShipmentId | A label was already bought for this shipment. | If this is a genuine second box, scan CONFIRM and buy; the second tracking number joins the first. If not, stop: someone may have packed it already. |
| Stale | The shipment record is over 8 hours old. | Confirm if it really ships now. |
| Order changed | The store changed the order after picking. | Compare the lines on screen with the tote. Adjust the box, then confirm. |
| Address could not be verified | The carrier did not recognize it. | Check against the slip. Use Manual to correct it, or confirm as is. |
| BUSINESS badge | The address has a company name. | UPS Ground is proposed for business addresses on Standard; change if your policy differs. |
Two boxes, one order
Scan the same shipment id for each box. Each buy adds a package; the shipment's weight, cost and tracking list grow. The store receives every tracking number.
Wrong label
- Recent / Refund tab, find the row (search the shipment id or tracking).
- Refund voids the postage. The shipment record still exists with that tracking number.
- If the order is still shipping, scan it again and buy a new label; the new tracking joins the record. Ask a lead to remove the voided tracking from the shipment on the Shipments page if it must not reach the customer.
- If the order is not shipping at all, a lead should delete the Pending shipment on the Shipments page before it is processed.
No packing slip, no order
A return label, a replacement part sent as a favor, a sample: click Manual, type the address, choose the service (First Class letter is available here), buy. With no shipment id scanned this is postage only; nothing is deducted and the store is not told.
Test mode
Check Test mode (sample only) to print a sample label with no postage and no shipment record, for printer alignment or training. Uncheck it afterwards.
End of day
- Recent / Refund › USPS Manifest. One SCAN form per ship type is created for today's USPS labels.
- View / Print each form on an office printer; hand them to the driver.
- The Ship date field now shows the next business day. Labels bought after this go on tomorrow's form; set the date back if a late package must go today, then run the manifest again (it only picks up labels not yet on a form).
- UPS needs no form from Lodsted.
Checking that orders went out
Shipments are processed during the next sync (a quarter of an hour after the label at the earliest) or when a lead clicks Process Shipments. On the Shipments page, Pending rows are waiting; anything under the Needs attention button needs a person. Once processed, the order shows Shipped and Shopify shows the tracking.
Shopify Shipping instead of Stamps.com
Inside Shopify, the Pack button on an order opens a simpler page that buys the label from Shopify Shipping: weight (pre-filled from product weights), box, ship date, notify customer, Buy, Print label. Use it when the store's Shopify Shipping rates are better or there is no Stamps.com account. Voids are done in the Shopify admin.